Book Description
The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment
Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: CiscoUnified Customer Voice Portal (CVP). Now, one of the leading CiscoCVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more.
CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures …

Book Description
The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment
Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: CiscoUnified Customer Voice Portal (CVP). Now, one of the leading CiscoCVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more.
CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures …

Book Description
CompTIA® Network+ N10-005 Authorized Exam Cram, Fourth Editionis the perfect study guide to help you pass CompTIA’s new Network+N10-005 exam. It provides coverage and practice questions for every exam topic, including substantial new coverage of security, wireless, and voice networking. The book contains an extensive set of preparation tools, such as quizzes, Exam Alerts, and a practice exam, while the CD’s state-of-the-art test engine provides real-time practice and feedback.
Covers the critical information you’ll need to know to score higher on your Network+ (N10-005) exam!

Understand modern network topologies, protocols, and models
Work effectively with DNS and DHCP
Monitor and analyze network traffic
Understand IP addressing, routing, …

Book Description
CompTIA Network+ N10-005 Authorized Cert Guide is a best-of-breed exam study guide. Best-selling author and expert instructor Kevin Wallace shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you …

Book Description
As a final exam preparation tool, CCIE Voice v3.0 Quick Referenceprovides a concise review of all objectives on the CCIEVoice written exam v3.0. This eBook provides you with detailed, graphical-based information, highlighting only the key topics in cram-style format.
With this document as your guide, you will review topics on the technologies and applications that comprise a Cisco Enterprise VoIP solution. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of essential exam concepts.
Table of Contents

Cisco Unified …

Book Description
“For an engineer determined to refine and secure Internet operation or to explore alternative solutions to persistent problems, the insights provided by this book will be invaluable.”
—Vint Cerf, Internet pioneer
TCP/IP Illustrated, Volume 1, Second Edition, is a detailed and visual guide to today’s TCP/IP protocol suite. Fully updated for the newest innovations, it demonstrates each protocol in action through realistic examples from modern Linux, Windows, and Mac OS environments. There’s no better way to discover why TCP/IP works as it does, how it reacts to common conditions, and how to apply it in your own applications and networks.
Building on the late W. …

Book Description
The complete guide to provisioning and managing cloud-based Infrastructure as a Service (IaaS) data center solutions
Cloud computing will revolutionize the way IT resources are deployed, configured, and managed for years to come. Service providers and customers each stand to realize tremendous value from this paradigm shift—if they can take advantage of it. Cloud Computing brings together the realistic, start-to-finish guidance they need to plan, implement, and manage cloud solution architectures for tomorrow’s virtualized data centers. It introduces cloud “newcomers” to essential concepts, and offers experienced operations professionals detailed guidance on delivering Infrastructure as a Service (IaaS), Platform …

Book Description
The central idea of this book is that it’s better for you to find the holes in your network than it is for someone else to find them, someone that would use them against you. The complete, authoritative guide to protecting your Windows 2000 Network.
eBook Detail:

Author: Ryan Russell
Publisher: Syngress;
Date: March 2002 2 edition
ISBN: 1928994709
Pages: 824
Format: PDF
Size: 8.77 MB

Book Description
The emergence of the cloud and modern, fast corporate networks demands that you perform judicious balancing of computational loads. Practical Load Balancing presents an entire analytical framework to increase performance not just of one machine, but of your entire infrastructure.
Practical Load Balancing starts by introducing key concepts and the tools you’ll need to tackle your load-balancing issues. You’ll travel through the IP layers and learn how they can create increased network traffic for you. You’ll see how to account for persistence and state, and how you can judge the performance of scheduling algorithms.
You’ll then learn how to avoid performance degradation and any risk of …

Book Description:
Hacking the Kinect is the technogeek’s guide to developing software and creating projects involving the groundbreaking volumetric sensor known as theMicrosoft Kinect. Microsoft’s release of the Kinect in the fall of 2010 startled the technology world by providing a low-cost sensor that can detect and track body movement in three-dimensional space. The Kinect set new records for the fastest-selling gadget of all time. It has been adopted worldwide by hobbyists, robotics enthusiasts, artists, and even some entrepreneurs hoping to build business around the technology.
Hacking the Kinect introduces you to programming for the Kinect. You’ll learn to …